Nandi Health Service Delivery Scorecard - Health Facility Assessments

This dataset contains facility-level health service delivery assessments from health facilities across Nandi County, Kenya. The survey captures patient and stakeholder perceptions of service quality across ten key dimensions: accessibility, infrastructure and cleanliness, PWD (person with disabilities) access, staff courtesy, waiting times, communication, medicine availability, confidentiality, water and sanitation, and overall satisfaction. Each record includes: - Facility information: Name, type (e.g., dispensary), ownership (public/private), and operational status - Quality ratings: Numerical scores (scale 1-4) for each service dimension - Perception classifications: Categorized assessments (Positive/Moderate/Negative) corresponding to the scores - Facility readiness indicators: Staffing adequacy, referral capability, and gender-sensitive services (yes/no flags) - Infrastructure gaps: Open-ended responses identifying critical facility improvements needed - Geographic coordinates: Latitude and longitude for spatial analysis Purpose: To assess health facility service delivery performance and inform prioritization of facility improvements and resource allocation across Nandi County. Coverage: Health facilities across multiple subcounties and wards in Nandi County